History

Solar Heroes was established in 2009 by a partnership of specialists from the off-grid and battery-based solar industry. We identified a significant gap in the Australian market for clear, honest, and easily understandable solar solutions, particularly in the realm of batteries and off-grid systems. This recognition has driven our operations and shaped our identity as a trustworthy and reliable provider of solar solutions.

Our Vision

Our ambition reaches beyond becoming a leading provider of solar solutions in Australia. We aim to be a primary resource for customers seeking solar information and solutions, especially in areas that previously seemed complex and confusing. Our vision is to simplify solar shopping and make reliable solar solutions accessible to all.

Our Mission

Our mission involves more than just delivering high-quality solar solutions. We strive to make the world a better place, improve the lifestyles of our friends, families, and the wider community. We’re dedicated to being a valuable member of our community, caring for our planet, and maintaining the highest ethical standards in every decision we make.

Core Values

We place great importance on our core values, which define who we are as a company. We believe in treating our staff, partners, and customers as part of our family, fostering a culture of fun, family, and friendship. Honesty and integrity are integral to our operations, and we respect the privacy of our customers by maintaining strict confidentiality.

Our Approach

We cater to the entire nation of Australia while ensuring that each customer experiences a personalized interaction with our company. We achieve this by designating one representative as the primary contact for each customer, based on their phone numbers and locations. This guarantees consistent communication, preventing any frustration caused by switching between different representatives.

Achievements

Solar Heroes takes pride in the successful solar installations we’ve carried out across Australia over the years. These projects not only demonstrate our commitment to renewable energy but also our dedication to our customers. Our achievements are a testament to our excellent service and the trust our customers place in us.

Team Introduction

Our team comprises passionate individuals who share our vision and values. Each member, from our customer service representatives to our installation technicians, contributes significantly to the success of Solar Heroes. Interestingly, some team members began their journey as customers, underscoring the positive and welcoming culture we’ve cultivated.

Connect with Us

If you’re interested in joining the Solar Heroes family, want to learn more about our work, or have any queries, we invite you to contact us. We look forward to connecting with you.