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Terms and Conditions | Solar Heroes - Battery Hybrid, Off Grid & Grid Connect Solar System Specialists

Terms and Conditions

These Terms and Conditions (“Terms”) govern your access to and use of the products and services (“Services”) provided on our website (“Website”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our Services.

  1. Acceptance of Terms

By using our Services, you affirm that you are at least 18 years old and have the legal capacity to enter into a binding agreement. If you are accessing our Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

  1. Description of Services

Our Website provides information about our products and services. The Services may include, but are not limited to, product descriptions, pricing, ordering, payment processing, and customer support.

  1. Intellectual Property

All content available on our Website, including but not limited to text, graphics, logos, images, videos, and software, is the property of our company or its licensors and is protected by intellectual property laws. You may not use, reproduce, distribute, modify, or create derivative works of any content without our prior written consent.

  1. Product Information and Pricing

We strive to provide accurate and up-to-date information about our products and services on our Website. However, we do not warrant that the product descriptions, pricing, or other content on our Website is accurate, complete, reliable, current, or error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

  1. Ordering and Payment

When placing an order through our Website, you agree to provide accurate and complete information. You are responsible for ensuring that your payment information is valid and up-to-date. By providing your payment details, you authorize us to charge the specified amount for your order. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing, or suspected fraudulent activity.

  1. Shipping and Delivery

We will make reasonable efforts to ship orders promptly and deliver them within the estimated timeframe. However, we are not responsible for any delays or errors caused by third-party shipping carriers or unforeseen circumstances beyond our control. Risk of loss and title for products pass to you upon delivery.

  1. Returns and Refunds

Our returns and refund policy is outlined separately on our Website. Please refer to that policy for detailed information on how to request a return and refund.

  1. Limitation of Liability

To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, consequential, punitive, or exemplary damages, including but not limited to loss of profits, data, or other intangible losses, arising out of or in connection with your use of our Services.

  1. Indemnification

You agree to indemnify, defend, and hold us harmless from and against any claims, liabilities, damages, losses, costs, or expenses, including reasonable attorneys’ fees, arising out of or in connection with your use of our Services or violation of these Terms.

  1. Modification of Terms

We reserve the right to modify or update these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our Website. Your continued use of our Services after the posting of revised Terms constitutes your acceptance of such changes.

  1. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Australia. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Australia.

  1. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

  1. Entire Agreement

These Terms constitute the entire agreement between you and us regarding your use of our Services and supersede any prior or contemporaneous agreements, communications, or understandings, whether oral or written.

If you have any questions or concerns about these Terms, please contact us.

Effective date: 23rd June 2023